Apple says the battery replacement service request may take 1-2 weeks to complete. If this is the model number of the laptop, enter the serial number of the computer on Apple’s website to check eligibility.Īffected users will need to take their 2015 MacBook Pros to an Apple Authorised Service Provider to have the battery replaced. Then, confirm the model is ‘MacBook Pro (Retina, 15-inch, Mid 2015)’. Can someone comment on how Apple considers battery expansion in the 13' macbook pro a recall worthy defect, but not for the 15' macbook pro Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. To confirm the model number and serial number of affected MacBook Pros, first choose ‘About This Mac’ from the Apple menu in the upper-left corner of the screen.
APPLE 2015 MACBOOK PRO RETINA BATTERY RECALL HOW TO
How to identify 2015 MacBook Pros with faulty batteries?Īpple users who purchased the 15-inch MacBook Pro between 20 can check if their devices are eligible for the battery recall and replacement by entering the serial number of their device on Apple’s dedicated website for the program. Meanwhile, Apple says that the recall does not affect any other 15-inch MacBook Pro units or other Mac notebooks. The company says that the batteries in these. Affected laptops can be identified by their model and serial number, and Apple has advised users to stop using these laptops. Apple has announced a free battery recall and replacement program for MacBook Pros with Retina display sold between September 2015 and February 2017. The company says that the batteries in MacBook Pro mid-2015 models are prone to overheating and pose a safety risk to users. Apple has issued an important announcement for 15-inch 2015 MacBook Pro units sold primarily between September 2015 and February 2017.
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